About the Role
We are an established wholesale distribution business. For more than 3 decades, we supply essential food products including rice, eggs, cooking oil, and other dried goods across Singapore.
As we scale, we are looking to hire a hands-on Logistics & Operations Manager to build reporting structures, improve operational visibility, and ensure product quality across our supply chain.
This role will act as a bridge between the GM and daily operations, working closely with procurement, warehouse, sales, logistics, and finance teams.
Key Responsibilities
1) Reporting & Performance Metrics
- Design and implement daily, weekly, and monthly operational reports
- Track key metrics including:
o Inventory levels & turnover
o Sales vs stock movement
o Shrinkage, wastage, and damages
o Order fulfillment accuracy
o Supplier performance
o Quality control, sampling
- Consolidate data from different departments into clear management reports for the GM
- Identify gaps, inefficiencies, and operational risks using data and set up task force project groups to improve issues
2) Quality Control & Compliance
- Conduct on-ground quality checks for incoming and outgoing products
o Product freshness, expiry dates, and packaging integrity
o Storage conditions (temperature, hygiene, stacking)
- Create and enforce basic quality control SOPs
- Handle quality complaints and coordinate corrective actions
- Liaise with suppliers on quality issues and improvements
3) Cross-Department Coordination
- Act as a central link between warehouse, procurement, sales, logistics, accounts receivables and finance
- Ensure information flows correctly and on time between teams
- Follow up on pending actions, delays, and operational issues
- Establish and maintain clear reporting lines and accountability
4) Process Improvement & Structure
- Document existing processes and recommend improvements
- Help introduce structure where it does not exist
- Support the GM in building middle-management discipline
- Assist in training staff on reporting, quality standards, and basic controls
Required Qualifications & Skills
- 5-10 years of experience in operations, supply chain, or quality control
- Fluent in conversational and written Mandarin and English
- Experience in food distribution, FMCG, or wholesale trading preferred
o Inventory management
o Warehousing operations
o Food quality standards
- Comfortable working both in the office and on the ground (in the factory)
- Strong Excel / Google Sheets skills (reporting is critical)
- Ability to work independently with minimal supervision
- Clear communicator who can work with different teams and personalities & present daily/ monthly reports to management
Personal Attributes
- Highly organized and detail-oriented
- Practical, hands-on, and problem-solving mindset
- Comfortable working in a fast-moving, unstructured environment
- Strong sense of ownership and accountability
- Trusted to handle sensitive operational data
What We Offer
- Direct exposure to senior leadership and decision-making
- Opportunity to build systems from scratch
- Competitive salary based on experience
- Growth potential into a senior operations leadership role
How to Apply
Please send your CV along with a brief note explaining your experience in operations, logistics, reporting, and quality control in distribution or food-related businesses.
