Lodging Executive (1 Year Contract, Opportunity to Renew / Convert)

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a job, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you're looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow - the perfect place for you to grow your career!

Duties & Responsibilities

• Fulfil internal housing demand through unit sourcing, evaluation, rental negotiation, and mounting of suitable accommodation.

• Perform unit setup and furnishing for new units, as well as reinstatement works for end-of-lease units.

• Prepare and maintain e-documents related to tenant live-in and live-out processes.

• Conduct tenant live-in briefings and manage end-to-end tenant exit procedures.

• Maintain accurate and up-to-date tenant records, including HDB registration and other statutory requirements.

• Prepare and verify lodgings-related billing items and supporting documents for administrative processing, ensuring accuracy and timely submission.

• Liaise with landlords, property agents, and stakeholders on tenancy administration matters, including lease renewals, tenant registration, and reimbursement claims.

• Manage daily lodgings operations, including unit inspections, tenant movement tracking, stakeholder enquiries, and other operational matters.

• Ensure all housing-related enquiries, requests, and issues are attended to and resolved within established service timelines.

• Coordinate and schedule routine preventive maintenance activities, including air-conditioning servicing and other periodic maintenance works.

• Liaise with contractors to obtain quotations for cleaning, repair, maintenance, and reinstatement works, and oversee the completion of such works.

• Ensure all unit tenancies, service agreements, vendor contracts, and maintenance schedules are monitored and renewed in a timely manner to prevent any service or operational lapses.

• Manage Personal Protective Equipment (PPE) inventory, including stock monitoring, issuance, replenishment, and record maintenance.

• Operate company vehicles when required to support lodgings operational activities, inspections, and site visits.

Experience & Skills

• Proficient in Microsoft Office applications, particularly Microsoft Excel and Outlook.

• Strong organizational and multitasking abilities, with the capacity to manage multiple priorities while maintaining accuracy and attention to detail.

• Meticulous, process-oriented, and able to work independently with minimal supervision.

• Strong interpersonal and customer service skills, with the ability to effectively engage tenants, landlords, agents, contractors, and internal stakeholders.

• Prior experience or knowledge in real estate, property management, facilities management, or a related field would be an advantage.

• Possess a valid Class 3 Driving License.