LOANS OFFICER

Responsibilities:

-To provide customer service professionally

-To address the walk-in applicants queries and explain the loan process and procedures on the phone

-To assist clients with their loan applications

-To explain the loan contract terms and conditions in detail to clients

-To perform general administrative and clerical duties

-To maintain and update clients records

-To handle clients complaints and take appropriate action to solve them.

Requirements:

-Minimum Degree and above

-Excellent verbal and written communication skills to interact effectively with clients and internal teams.

-Working Hours: 11.00AM-7.00PM (Monday to Saturday)

-Candidates must be willing to work on some weekends and public holidays