Your Role
We are seeking a proactive and detail-oriented *Legal Collections Specialist* to join our team in Singapore. The primary focus of this role is debt recovery and account resolution within Singapore, with occasional support for cases in *Australia and Hong Kong. While the position is not strictly legal in nature, candidates with a background in **insolvency or paralegal work* will bring valuable insight to the role.
What You Will Do
- Lead and manage collection efforts for overdue accounts, primarily in Singapore
- Support cross-border recovery efforts in Australia and Hong Kong when needed
- Liaise with clients, vendors, and internal teams to resolve outstanding balances professionally
- Monitor payment plans, track delinquencies, and escalate cases appropriately
- Prepare reports and dashboards to track collection performance and regional trends
- Collaborate with legal, compliance, and finance teams to ensure alignment with local regulations
- Maintain accurate records and ensure adherence to company policies and jurisdictional requirements
- Provide insights on insolvency-related matters and support recovery strategies where applicable
We Are Looking For People Who Possess
What we're looking for in a candidate:
- Prior experience in collections, credit control, or debt recovery
- Background in paralegal work, insolvency, or legal administration is a strong advantage
- Familiarity with debt recovery processes in Singapore; knowledge of Australia and Hong Kong is a plus
- Strong negotiation, communication, and stakeholder management skills
- Ability to work independently and manage multiple cases across jurisdictions
- Proficiency in English; additional language skills (e.g., Mandarin) are a plus
Benefits
At Choco Up, we value our people and believe that an individual's successes make the company successful. We have a big goal and we work hard, so we want to give everyone the benefits that really help their success:
- Competitive packages
- Performance-based bonus and ESOP opportunities
- Medical Insurance
- Fast career progression
- Opportunity to work on cutting-edge tech innovations leading in the globe
- Join a prominent fintech startup and make a big impact to the lives of Asia's entrepreneurs
- Flat and open culture, be able to work directly with founding team
