At RQAM, we believe great workplaces are built by great teams. Guided by our PACE values, People Oriented, Accountability, Collaboration and Excellence, we foster a culture where people feel valued, supported and empowered to do their best work. If you are looking to grow your career in a dynamic and high-performing environment, we welcome you to explore opportunities with us.
About the Role:
As a Leasing Executive, the individual will be responsible for supporting leasing activities across the assigned portfolio, including tenant prospecting, lease renewals, tenant relationship management, lease administration, reporting, and coordination with internal and external stakeholders.
Responsibilities
a. Maximizing Revenue
- Support the implementation of strategic business plans to enhance and increase portfolio income
- Support leasing managers in maintaining full occupancy of portfolio by assisting in securing new/replacement/renewing tenants to reduce any vacancy.
- Support leasing activities to achieve competitive optimal rent and lease terms for new and renewed tenancies
b. Relationship with Shareholders, Tenants and Consultants
- Support the team in efforts to maintain & enhance relationship with assigned tenants while ensuring tenant's fulfilment of obligations as stated in lease agreement including timely rental payments, security deposits, correct permitted use, managing tenants feedback and complaints, queries on building maintenance and/or property tax matters.
- Liaise and maintain good working relationships with shareholder's representatives and various consultants including lawyers, QP, surveyors and real estate consultants.
- Support efforts to manage and engage key tenants in portfolio.
- Assist in organizing relevant formal/ informal gatherings/events to enhance networking practices.
c. Process & Operations
- Support leasing negotiations and assist in facilitating the proper execution of necessary leasing documents.
- Provide administrative and logistical support in the process of securing new/replacement/renewing tenants including collating/updating building & tenant information, management of prospect database & lists, attending to enquiries.
- Support smooth operations and processes of department workflow.
- Proactive in sharing of information within department – including market research data and rental competition etc and ensure the organized filing and safekeeping of data and information.
- Accurate updating of lease details in database and lease summary etc for reporting purposes. To inform and liaise with related departments to prepare for smooth tenant hand over including ensuring that survey of leased premises and the building of inter-tenancy wall (if required).
- Work with facilities management and finance teams to ensure smooth day to day operations of the portfolio and good tenant's experience and to highlight any opportunities to improve property performance and work processes.
- Support the collaboration with marketing communication team to enhance the awareness of branding of portfolio/company and for the marketing/leasing of premises.
- Assist in planning and review of portfolio budgets including rental revenue, operational expenses and marketing expenses.
d. Compliance & Good Governance
- Prepare accurate and timely reports for team's regular reporting, assist with data analysis and ad-hoc updates as required by management and shareholders.
- Assist with processing payment and monitor/track expenses against budget.
- Meeting audit requirement and enhance processes to comply with findings.
e. People Development
- Contribute as a team player in the department.
- Assist to organize and participate in activities that promote department and organizational interest.
Requirements
- Minimum 1 year of relevant experience in Asset and Leasing Management, preferably with exposure to commercial properties. Fresh graduates with relevant qualifications are welcome to apply.
- Diploma / Degree in Real Estate or equivalent.
- Council of Estate Agencies (CEA) salesperson's license is required.
- Experience in handling leasing administration duties, property tax administration and arrears management.
- Proficient in Microsoft Office applications especially with Microsoft Word, Excel, Powerpoint and Outlook.
- Pleasant personality with good interpersonal skills.
Only shortlisted candidates will be notified.
