Learning Support

The Learning Support Team is a highly logistical function within the organisation. The role of the LST is to oversee day-to-day responsibilities for the department, resources, operationas support, learner's registrations and to also assists with the creation of the desired learning environment and the management of logistics and equipment.

. Ensure sufficient assessment session timeframe being allocated as based on the number of learners

. Engage and maintain a healthy collaboration with internal and external stakeholders and vendors

. Maintain training facilities and conditions of the available equipment

. Familiar with course information

. Assist with course enquiries and registrations

. Check and track learners attendance and assessment results

. Monitor and evaluate training programs, processes and workflows for quality and effectiveness make recommendations for improvement.

. Ensure that programmes and activities are carried out as per the set curriculum

. Familiarize with all the available modes of payment SOP (SkillsFuture Claim submission, NTUP UTAP reimbursement, PSEA Withdrawal, NETS or PAYNOW)

. Able to explain the funding structures, pedagogy and programmes offered

. Ensure all documents are handled with PDPA in mind

. Upload soft copies of the post-class documents to Microsoft Teams and physical copies to the relevant teams for checking

. Logistics and resources management

Other related duties as assigned by the Superior