Learning and Development Associate

RESPONSIBILITIES:

• Provide system support for the Learning Management System (LMS), including:
• Creating course items and classes
• Maintaining and updating the course master list
• Creating collections and updating staff learning histories
• Enrolling staff into classes and assisting with data migration
• Generating training application reports upon request
• Respond to general staff queries via the learning support mailbox
• Provide administrative support for codifying competencies into designated templates
• Assist with the coordination and logistics of in-person training sessions, including:
• Sending and tracking invitations
• Managing attendance registration
• Setting up training venues
• Collecting and compiling feedback and evaluations

The Talent

• Meticulous, service-oriented, and able to work independently
• Effective communicators, both verbally and in writing
• Proficient in Microsoft Office, especially Excel and its functions
• Quick learners who are comfortable using new systems (experience with SuccessFactors Learning module is a plus)
• Experienced in administrative and logistical support
• Team players who thrive in a fast-paced environment