We are seeking a forward thinking and highly skilled Technology Governance and Compliance Lead, you are the central driver of our TG&C mission, translating strategic vision into tangible outcomes. You will lead the operational execution of our governance and compliance programs, manage key projects, and guide the team's day-to-day activities. Your role is critical in building and maintaining the processes that ensure our technology landscape is both innovative and secure.
Key Responsibilities
Governance & Framework Management
- Lead the operational execution and content development for the Technology Governance Committee (TGC) meetings, ensuring meetings are productive and drive clear actions.
- Drive the end-to-end lifecycle management of all technology policies and standards, orchestrating reviews with stakeholders to ensure documentation is practical and current.
- Oversee the implementation and maintenance of the entire TG&C Framework, ensuring controls are properly documented, mapped, and communicated to owners.
- Drive continuous improvement initiatives for TG&C processes, identifying and implementing enhancements to increase efficiency and effectiveness.
- Build and maintain strong working relationships with technology and business stakeholders, acting as a trusted partner and advisor on TG&C matters.
Compliance & Audit Execution
- Manage the end-to-end execution of internal and external IT audits, from planning and fieldwork coordination to validating management responses.
- Lead the facilitation of key compliance programs including recertification (e.g. Payment Card Industry Data Security Standard (PCI DSS), Cyber Trust Mark (CTM)).
- Prepare and deliver regular, detailed governance and compliance reports for technology management, highlighting key metrics, statuses, and areas of concern.
- Orchestrate and manage periodic control effectiveness assessments and self-assessments (e.g. MCSA) to proactively identify potential gaps.
- Provide advisory support to technology project teams to navigate policy and control requirements throughout the project lifecycle.
Monitoring and Reporting
- Manage team's tasks and projects as a lifecycle and provide updates for tasks and projects.
- Lead the regular team's meeting and ensure all activities are updated before the commencement of meeting.
Team Leadership & Development
- Lead the daily operations and professional development of the TG&C Specialists, managing workflows and providing mentorship to foster their growth.
- Manage the TG&C awareness and training program, from content development and review to delivery and effectiveness measurement.
- Manage the allocation of tasks and team resources to ensure operational priorities are met and projects are delivered on schedule.
Qualifications & Experience
- 8 to 10 years of relevant experience in technology governance, compliance, or technology audit, with demonstrable project or team leadership.
- Direct, hands-on experience managing or leading the coordination of technology audits and regulatory assessments (e.g. PCI DSS).
- A continuous improvement mindset with proven experience in refining and optimizing governance frameworks and compliance processes for greater efficiency and effectiveness.
- Strong working knowledge of COBIT and ITIL and how to apply them in a practical setting. Professional certifications (CISA, CGEIT, PMP) are advantageous.
- Excellent communication and stakeholder liaison skills, with the ability to translate complex requirements into clear, actionable tasks for technical and business teams.
- Strong project management skills with a proven ability to manage multiple initiatives concurrently, prioritise tasks, and deliver results in a dynamic environment.
Work Location: FairPrice Hub (Joo Koon)
Address: 1 Joo Koon Circle, #13-01, Singapore 629117
