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Lead Product Manager
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The Role
As Lead Product Manager, you will be responsible for driving product strategy, product discovery, roadmap development, prioritisation and execution across CARDDIO's product ecosystem.
This is a senior, strategic and hands-on leadership role. You will work closely with company leadership, customers, technology, design, sales, marketing and operations to determine what CARDDIO should build, why it should be built, who it should serve and how it can create measurable business value.
You will act as the bridge between:
Customer Needs → Business Strategy → Product Vision → Technology → Commercial Value
You will also be expected to bring structure to product decision-making while remaining agile enough to operate in a growing technology company.
Key Responsibilities
Lead end-to-end product engagements - from discovery and strategy through to roadmap definition and implementation planning.
Define and continuously evolve product vision and strategy in alignment with CARDDIO's overall business objectives.
Identify customer problems, business opportunities and market gaps that can be addressed through product innovation.
Align product direction with business goals, user needs, market opportunities and technical realities.
Act as a strategic product partner to clients, guiding them through ambiguity, complexity and technology decisions.
Translate customer and market insights into clear product opportunities, propositions and priorities.
Challenge assumptions and validate product ideas before significant development resources are committed.
Develop, own and manage product roadmaps aligned with business objectives, user needs and market opportunities.
Establish product priorities, milestones, dependencies and expected business outcomes.
Lead the product lifecycle from discovery and validation through development, launch, adoption and ongoing optimisation.
Prioritise features and enhancements based on strategic value, customer impact, commercial potential, technical feasibility and available resources.
Balance short-term customer requirements with long-term product vision and scalability.
Ensure the product portfolio remains competitive, relevant and commercially sustainable.
Regularly review the roadmap based on market changes, customer feedback, technology developments and business performance.
Lead and influence cross-functional teams across technology, software development, UI/UX, strategy, marketing, sales and operations.
Work closely with technology teams to assess feasibility, technical dependencies, architecture considerations and development effort.
Translate business and customer requirements into clear product requirements, user stories and acceptance criteria.
Facilitate product decision-making where business, customer and technical priorities may conflict.
Establish effective product development processes, frameworks and documentation.
Mentor and grow product and cross-functional team members.
Encourage a culture of customer-centricity, ownership, experimentation, accountability and continuous improvement.
Engage directly with customers, prospects and strategic partners to understand their business challenges and requirements.
Establish feedback loops between customers and the internal product team.
Identify recurring customer challenges that could become scalable product opportunities.
Conduct market and competitor research to identify opportunities for product innovation and differentiation.
Monitor developments in SaaS, CRM, AI, automation, digital transformation and other emerging technologies.
Analyse competitor products, pricing, positioning, capabilities and go-to-market strategies.
Identify changes in customer expectations and business processes that may impact CARDDIO's product strategy.
Evaluate emerging technologies and determine their practical application within CARDDIO's product ecosystem.
Recommend strategic responses to market and technology developments.
Identify new applications, partnerships, integrations and business opportunities that can strengthen and expand CARDDIO's product portfolio.
Explore new product concepts, services, features and revenue opportunities.
Work closely with management to evaluate new product initiatives.
Develop business cases, proposals and financial projections for new product opportunities.
Assess market demand, implementation requirements, development effort, potential ROI and commercial viability.
Identify opportunities to create new revenue streams through products, integrations, partnerships and technology capabilities.
Support strategic partnership discussions from a product and business perspective.
Connect product decisions to measurable business outcomes.
Support pricing, packaging and monetisation discussions where required.
Evaluate the commercial impact of product roadmap decisions.
Lead product launch planning in collaboration with marketing, sales and customer-facing teams.
Define product positioning, value propositions, use cases and key messaging.
Support sales teams with product knowledge, demonstrations, product documentation and solution positioning.
Monitor product adoption, engagement, retention and customer feedback.
Identify barriers to product adoption and develop initiatives to improve customer experience.
Use customer feedback, product data and market intelligence to continuously improve the product.
Establish appropriate product KPIs and monitor performance against expected outcomes.
We are looking for a senior product professional who combines:
Strategic Thinking + Customer Understanding + Business Acumen + Technology Awareness + Execution Leadership
You should be able to look at a business problem and ask:
What problem are we really solving, for whom, why does it matter, and what is the best product solution to solve it
You should also be comfortable making decisions with incomplete information, challenging assumptions and balancing customer expectations against business priorities and technical realities.
Job ID: 153344469
