Lead Material Handler

• Supervise a team to perform distribution duties, including picking, packing, and put-away of materials and parts, data entry, and support cycle counts.
• Be responsible for the Traffic desk and generate pick tickets.
• Collaborate closely with internal and external customers to resolve distribution issues.
• Ensure that equipment, freezers, and MHE are accurately maintained, engaging suppliers for support whenever necessary.
• Plan workforce and resource allocation to meet operational demands.
• Ensure On-Time Delivery (OTD) is strictly achieved and maintained.
• Serve as the Solution Desk to identify root causes and resolve issue
• Problem orders affecting picking (e.g., parts not found, batch mismatches with pick lists).
• System transactions or material errors encountered by packers.
• Material allocation changes, including updates to bin numbers.
• Liaison activities with internal customers for optimal service.
• Urgent order requests from customer care.
• Responding to and attending audit requirements.
• Leading and collaborating with supporting departments to resolve issues and improve work processes using the Practical Process Improvement (PPI) approach.
• Interacting with cross-functional support areas to resolve issues affecting incoming materials.
• Updating regular operational reports for the department.

Compliance and Safety

• Participate in ISO, EHS, 5S, and QSR activities, ensuring compliance with all requirements related to environmental, safety, material handling, storage, precautions, and proper attire.
• Ensure that systems and procedures within the department align with ISO 9001, ISO 13485, MDSAP, ISO 14001, ISO 45001, and ISO 22301 standards.

Requirements

• Proven experience in a logistics or distribution role, with a focus on transportation/shipping.
• Strong leadership skills with a track record of successfully supervising and motivating teams.
• Exceptional attention to detail and organizational skills.
• Ability to collaborate effectively with internal and external collaborators.
• Excellent problem-solving abilities with a proactive approach to identifying and resolving issues.
• Knowledge of ISO standards and compliance practices.
• Strong computer skills, including proficiency in data entry and inventory management systems.
• Commitment to maintaining a safe and efficient work environment.