- Lead end-to-end operations and administration of Azure cloud infrastructure in a high-availability environment.
- Manage, mentor, and develop a team of L1/L2/L3 engineers, including task allocation, performance management, and career development.
- Act as the primary escalation point for critical (P1/P2) incidents, driving root cause analysis and long-term remediation.
- Ensure effective team response to incidents, service requests, and alerts within defined SLAs.
- Architect, implement, and optimize Azure solutions for performance, scalability, and cost efficiency.
- Establish and enforce operational standards, governance policies, and best practices across the team.
- Drive automation initiatives using Infrastructure as Code (IaC) tools such as Terraform and Azure DevOps.
- Oversee monitoring, alerting, and observability frameworks to ensure proactive issue detection.
- Lead patch management, vulnerability remediation, and system hardening for Windows and Linux environments.
- Manage change, release, and maintenance activities aligned with ITIL processes.
- Collaborate with cross-functional teams, stakeholders, and customers to ensure service excellence.
- Ensure compliance with security policies, audit requirements, and regulatory standards.
- Develop and maintain comprehensive documentation, including SOPs, runbooks, and knowledge base articles.
- Drive continuous improvement initiatives, including process optimization, automation, and cost management.
Requirement
- 12-15 years of overall IT experience, with extensive hands-on expertise in Microsoft Azure cloud environments.
- Proven experience in leading and managing technical teams in a 24/7 production support environment.
- Strong leadership skills, including team mentoring, conflict resolution, and performance management.
- Deep understanding of Azure architecture, networking, security, and governance.
- Advanced experience in Windows and Linux system administration.
- Strong hands-on experience with Azure Kubernetes Service (AKS), Docker, and Helm.
- Expertise in Azure services such as Virtual Machines, Storage Accounts, Virtual Networks, NSGs, Load Balancers, Azure Backup, Azure Monitor, and Log Analytics.
- Strong experience with Azure DevOps, Terraform, and CI/CD pipelines.
- Excellent troubleshooting, analytical, and decision-making skills.
- Strong scripting and automation skills (PowerShell, Bash, Python).
- Excellent communication and stakeholder management abilities.
Interested candidate please click APPLY to begin your job search journey.
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PERSOL Tech Services Pte Ltd
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