Job Summary
Coordinate and oversee daily landscape maintenance operations, ensuring quality, safety, and client satisfaction while managing resources and project documentation effectively.
Responsibilities
- Coordinate and manage daily landscape maintenance operations to ensure timely and quality completion
- Attend site inspections, meetings, and tender briefings to gather project requirements and align execution plans
- Prepare accurate quotations, maintenance schedules, reports, and work orders to support project delivery
- Plan and coordinate manpower, equipment, and materials to optimize resource utilization
- Supervise work progress on-site to maintain quality and safety standards consistently
- Liaise with clients to communicate project requirements, progress updates, and gather feedback for continuous improvement
- Resolve site issues and handle customer enquiries or complaints promptly to maintain client satisfaction
- Monitor staff attendance and maintain comprehensive project documentation for accountability
- Provide guidance and on-the-job training to landscape crew to enhance team skills and performance
Preferred competencies and qualifications
- Diploma or Degree in Horticulture, Arboriculture, Landscape Management, or related field
- Knowledge of horticulture or arboriculture to support technical decision-making
- Proficient in Microsoft Office to prepare documentation and reports efficiently
- Class 3 driving licence to facilitate site visits and operational mobility
- Relevant landscaping experience is an advantage but not mandatory
- Good communication and interpersonal skills to engage effectively with clients and team members
- Ability to work independently and manage multiple projects concurrently