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L2 Application Support Engineer
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. Diploma or higher in Computer Science, Information Technology, or a related field.
. Minimum 3-5+ years of relevant experience in application support, systems support, or operations roles.
. Experiences supporting production systems in a high-availability or mission-critical environment.
. Strong hands-on experience with:
o Application loganalysis and monitoring tools (e.g. AWS CloudWatch, Grafana, ELK, GoogleAnalytics, etc)
o Linux/Unix environments
. Working knowledge of cloud platforms (e.g. AWS services such as ECS, Lambda, S3, RDS).
. Basic database knowledge (MySQL, PostgreSQL) for health checks and simple queries.
. Basic knowledge on REST APIs, system integrations and authentication design
. Understanding of incident, problem, and change management processes.
. Familiarity with ticketing and incident management tools (e.g. Jira, PagerDuty).
. Strong analytical and troubleshooting skills.
Job ID: 148481063
Skills:
Kibana, Java, Mariadb, Kafka, Spring Boot, Sql, Microservices, Jenkins, Git, Openshift, Hibernate Orm, Splunk, Rest Apis, Kubernetes
Skills:
DevSecOps, Unix, Pl Sql, Spring Boot, Microservices, Java, Struts, Spring, J2EE, Linux, middleware, Unix Shell Scripting, AWS, Oracle Sql, Spring Batch, Servicenow, Apis, RedHat Ansible, SQL databases, production support processes
Skills:
ticket operations , application troubleshooting, Change Management, Cloudwatch, JIRA, Querying Databases, Continuous Improvement Techniques, Operational Efficiency, service recovery, Resolving the Technical Issues, System Health Checks, Collaborate With Internal Team, Availability Management, Incident Management Services, Production Support, Infrastructure
Skills:
Sql, Application Servers, Application Support, JIRA, production environments, deployment pipelines, scripting or programming languages
