L2 Application Support Analyst (Payment systems)

Responsibilities:
.Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
.Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
.Propose improvements for systems based on identified process gaps
.Standardize processes through developing implementation, integration, and documentation in accordance to set standards
.Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis
.Identify and propose suitable processes for automation and implementation
.Participate in system restoration for Disaster Recovery exercises
Requirements:
.Diploma / Bachelor's Degree in Computer Science or Information Technology
.4 years of work experience in the Application or System Support function, preferably in a bank or financial institution
.Possess hands-on experiences in supporting Payment systems
.Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users
.Functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices
.Technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows and LINUX services
.Good understanding and competency in scripting (such as DOS, Shell Scripting)
.Excellent communication, interpersonal and presentation skills
To apply, please visit and search for Job Reference: 226609
To learn more about this opportunity, please contact Yingying at
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239