L1.5 Data Centre Infra Engineer

Early Applicant

1-3 Years

Job Description

Job Responsibilities

Perform hands-on support for hardware installation, decommissioning, and replacement of servers, network, and storage equipment.
Conduct physical cabling (copper and fiber), power connections, and hardware racking/stacking based on deployment plans.
Support advanced remote hands tasks such as device reboots, BIOS configuration, media swaps, and console access under L2 guidance.
Monitor and respond to alerts or incidents from infrastructure monitoring tools, escalating to L2/L3 teams when necessary.
Execute and log routine operational checks, inspections, and data centre walkthroughs to ensure compliance and uptime.
Maintain accurate documentation of rack layouts, asset inventory, cabling maps, and patch records.
Assist in troubleshooting issues at the physical layer and provide root cause details for escalated cases.
Coordinate with internal teams and vendors for deliveries, installations, and scheduled maintenance activities.
Adhere to strict data centre security, safety, and access control protocols.
Support change control and incident management processes through timely updates in ticketing systems

Job Requirements

Diploma / Degree in IT, Computer Engineering, or a related discipline.
12 years of experience in a data centre, NOC, or infrastructure support role.
Working knowledge of server and network hardware, structured cabling standards, and basic configuration interfaces.
Familiarity with data centre operations tools (e.g., environmental monitoring, access control systems).
Experience using ticketing and workflow systems (e.g., ServiceNow, Remedy).
Physically capable of lifting and moving equipment in accordance with safety guidelines.
Strong attention to detail, task ownership, and willingness to follow SOPs.
Comfortable working in a shift-based or on-call environment as required.