Duties& Responsibilities
- Support the planning and smooth delivery of training programmes.
- Prepare learning materials, assessments, training resources and classrooms.
- Support learners, trainers and training operations before, during and after each class.
- Ensure all training records and documents are complete, accurate and compliant.
- Handle learner registration, enquiries, payments and general course administration.
- Support the development and improvement of learning materials, assessments and work processes.
- Support learning technologies, training equipment and digital platforms.
- Maintain training resources, inventory and a clean, safe learning environment.
- Support training activities at different venues when required.
- Perform any other duties assigned by the Company.
Requirements
- Diploma, NITEC or equivalent qualification.
- Relevant experience in Learning & Development, Training Administration, Operations or Customer Service is an advantage.
- Good communication and interpersonal skills.
- Organised, detail-oriented and able to manage multiple tasks.
- Responsible, proactive and willing to learn.
- Comfortable using digital tools and learning new technologies.
- Able to work independently and as a team.
- Understands the importance of compliance, confidentiality and data privacy.
- Able to travel to different training venues when required.
WhatMakes You Successful in This Role
We arelooking for someone who:
- Takes ownership and responsibility for their work.
- Checks facts carefully and follows company processes.
- Thinks of solutions before asking for help, and seeks approval before making changes.
- Learns quickly and adapts well to changes.
- Communicates clearly and updates the team promptly.
- Treats learners, trainers and colleagues with respect and professionalism.
- Supports the team and contributes to a positive working environment.
Takes pride in delivering quality work
