Key Accounts Manager

Job Description

What You Will Do

• Act as the primary point of contact between key customers and internal back-office teams

• Understand customers requirements and requests, and provide timely, appropriate solutions to resolve issues effectively

• Support business growth by following up on secondary sales opportunities and maintaining long-term customer relationships

• Prepare and maintain operational and performance reports for internal stakeholders

• Coordinate with internal teams to ensure smooth execution of services and adherence to timelines

Requirements

We Are Looking For Someone Who:

• Enjoys engaging with customers and building strong professional relationships

• Is able to work effectively in a fast-paced environment with timelines and urgency

• Has experience in marketing, customer service, account management, or related fields

• Demonstrates good communication, coordination, and problem-solving skills

• Is organised, responsible, and able to manage multiple tasks efficiently