Key Account Manager - Marine

Key responsibilities:

Maintain and expand the business by serving assigned accounts and support the Sales Manager and the team within the area in the achievement of the budgeted sales objectives - individual and team target for turnover.

Serving clients within the maritime sector in Singapore and deliver profitable and sustainable business in line with Hempel's values and strategy.

Key tasks:
- Manage and develop assigned key accounts to achieve sales, margin, and market share targets.

- Build strong relationships with decision makers across technical, procurement, and executive levels.

- Customer visits and promote our solutions and services

- Working in a dynamic market by serving our clients based on their needs and requirements

- Maintain strong market intelligence on competitors, customer strategies, and industry developments.

- Represent Hempel at industry events, shipyards, and customer meetings across the region.

- Work closely with Technical Service, Supply Chain, Customer Care, and commercial teams (Sales and Business Development)

- Negotiate projects with customers (prices, delivery terms, payment terms) within our company guidelines and together with the Sales Manager.

- Prepare and monitor an accurate sales forecasts, budget, handling, statistics reports and customer administration (customer data and agreements).

- Cooperate with customer care & commercial support to ensure good service and high customer satisfaction (the right product delivery at the right place at the right time).

- Cooperate with Technical Service to make sure to have a good technical support before, during and after the project achievement.

- Ensure all information is placed and shared in CRM

Required education, experience and job-related skills:

- Successful background in sales and negotiation.

- Sales experienced person (senior) in similar tasks in a Sales / Marketing department would be valuable

- Good market and customer knowledge (key sales competencies)

- Understanding the maritime eco system

- Organised and capable of meeting deadlines

- Flexible and adaptable attitude

- Ability to work as part of a team as well as individually.

- Usage of CRM

- Computer skills (Microsoft/D365/Power BI)