About
Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.
We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.
We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.
Website:www.liquidgroup.sg
Role Overview
Were looking for a Key Account Manager with a proven track record in sales and relationship management to grow strategic accounts and acquire high-value merchants. Youll be a trusted partner to clients, delivering innovative digital payment solutionsincluding our cross-border QR payment networkwhile consistently driving revenue and market expansion.
Key Responsibilities
- Grow Accounts: Deepen relationships with existing merchants and partners to exceed revenue targets.
- Acquire New Business: Prospect, pitch, and onboard new merchants across Singapore and the region.
- Strategic Selling: Cross-sell and upsell Liquid Groups payment solutions, from cross-border QR payments to POS and online gateways.
- Data-Driven Management: Monitor sales performance, profitability, and account health using analytics and MIS reports.
- Operational Excellence: Resolve issues promptly, manage invoicing, and track outstanding payments.
- Market Expertise: Stay ahead of fintech trendsBNPL, CBDCs, QR adoptionto bring fresh insights to clients.
What Were Looking For
- Degree in Business, Finance, Marketing, or related field (or strong passion for fintech).
- 45 years experience in sales/account management, ideally in payments or merchant acquiring.
- Proven track record in driving account growth and meeting/exceeding sales targets.
- Strong relationship management skills with the ability to engage at all levels of a large organisation.
- Basic technical knowledge and familiarity with payments operations.
- Working knowledge of national payment networks, mobile payment apps, merchant acquiring and credit card business preferred.
- Strong analytical and financial skills.
- Excellent communication, presentation, and interpersonal skills.
- Leadership qualities and a collaborative team player.
- Proven ability to manage multiple projects simultaneously.
- Fluency in English and Mandarin, with strong business writing skills.
- Basic knowledge of fraud management and merchant risk assessment (preferred).
- Familiarity with CRM tools (e.g. HubSpot, Salesforce) a plustraining provided.
Why Youll Love It Here
- Career Growth: Clear path to leadership or fintech specialist roles.
- Innovative Tech: Work with cutting-edge payment solutions and a global merchant base.
- Learning & Mentorship: Comprehensive onboarding in payments and fintech trends.
- Attractive Rewards: Competitive base salary with performance-linked incentives.
- Dynamic Culture: Fast-paced, collaborative, and inclusive work environment.
