Key Account Manager, Indonesia

A leading global snacking brand is seeking a Key Account Manager for Indonesia, based in Singapore, to play a pivotal role in expanding its presence and driving growth within the Indonesian market. This is an exceptional opportunity to join a renowned international company that has achieved remarkable revenue milestones and continues to set ambitious goals for global brand leadership.

What youll do:

As Key Account Manager Indonesia, you will immerse yourself in both strategic planning and hands-on execution to accelerate brand growth within one of Southeast Asias most dynamic markets. Your days will be filled with meaningful interactionswhether collaborating closely with local partners on joint business plans or providing practical support during retail negotiations. Youll leverage your understanding of Indonesias unique retail landscape to identify new opportunities across e-commerce platforms as well as traditional outlets. By developing tailored sales tools and facilitating knowledge sharing among partner teams, youll help ensure consistent delivery of high-quality results. Frequent travel between Singapore and Indonesia will allow you to build strong relationships on the ground while maintaining close ties with regional colleagues. Your ability to analyse market data will be crucial as you monitor performance metrics and recommend actionable improvements. Ultimately, your efforts will directly contribute to achieving ambitious growth targets while fostering an environment of shared learning and mutual success.

• Act as the primary commercial contact for the local partner in Indonesia, ensuring seamless communication and execution of country-specific strategies.
• Lead day-to-day operations by supporting branding initiatives, assortment planning, distribution expansion, pricing strategies, promotional activations, Away-from-Home projects, retail discussions, and negotiations.
• Develop effective sales tools and trade organisers tailored for partner sales and key account teams to enhance performance across all channels.
• Participate actively in trade meetings and negotiations to foster strong relationships with stakeholders throughout the Indonesian market.
• Engage directly with sales and merchandising teams across Indonesia to provide training, share best practices, listen to feedback, and inspire ongoing commitment to the brand.
• Spend significant time on-site with distributors and partners in Indonesia while being based in Singapore, ensuring hands-on support and collaborative business development.
• Collaborate daily with customer service teams in Hong Kong regarding order planning, S&OP inputs, payment follow-ups, and other operational matters.
• Map the Indonesian retail ecosystem comprehensivelyincluding e-commerce, modern trade, traditional tradeand develop deep market knowledge to inform strategy.
• Define market opportunities by channel and set establish route-to-market optimise range and determine price/volume mix per channel in partnership with marketing teams.
• Co-create Joint Business Plans with distributors by setting clear KPIs and growth levers while sharing best practices across markets.

What you bring:

To excel as Key Account Manager Indonesia, your background should reflect substantial experience navigating complex retail networks within Indonesias FMCG industry. Your academic credentials will demonstrate your commitment to professional excellence while your hands-on expertise ensures you can translate strategy into action seamlessly. You bring not only technical proficiencysuch as data analysis capabilitiesbut also outstanding interpersonal skills that enable you to connect meaningfully across cultures. Your willingness to travel frequently underscores your dedication to building lasting partnerships on the ground. A passion for nurturing brands internationally sets you apart as someone who thrives on collaboration rather than competition. Your fluency in multiple languages enhances your ability to communicate effectively across borders while your adaptability ensures you remain responsive amid evolving market conditions. Above all else, your empathetic approach fosters trust among colleagues and partners alikemaking you an invaluable member of any team focused on sustainable growth.

• Extensive knowledge of the Indonesian retail sector combined with proven experience managing distributor relationships within FMCG environments.
• Willingness to travel frequently between Singapore and Indonesia as well as occasionally within the broader region for business development purposes.
• Masters degree (or equivalent) in Economics, Sales, Marketing or related field demonstrating advanced academic preparation relevant to this role.
• Five to seven years experience working with retailers or sub-distributors in Indonesiaideally within fast-moving consumer goods sectors.
• Entrepreneurial mindset paired with genuine enthusiasm for building international brands through collaborative partnerships.
• Strong analytical skills supported by attention to familiarity with Nielsen, IRI or Kantar data analysis tools considered advantageous.
• Results-oriented approach underpinned by proactive planning adept at balancing multiple priorities effectively.
• Excellent communication skills enabling you to work dependably both independently and collaboratively across multicultural teams.
• High intercultural intelligence coupled with empathy for diverse culturesessential for thriving within an international context.
• Proficiency in MS Office (Excel & PowerPoint) SAP knowledge is beneficial but not experience in e-commerce or digital media is highly desirable.
• Fluency in English and Bahasa Indonesia is additional regional languages are considered a valuable asset due to assign region.

What sets this company apart:

This organisation stands out as a true global powerhouse within the snacking industryrenowned for its unwavering commitment to quality products that delight consumers worldwide. With a robust international footprint spanning production facilities across Europe, America, Africa, Asia-Pacific regionsand over 3,000 employeesthe company offers unparalleled opportunities for personal development within an inclusive culture that values diversity of thought. Its impressive financial achievements reflect not only commercial acumen but also a deep-rooted belief in responsible business practices that prioritise long-term relationships over short-term gains. Employees benefit from comprehensive training programmes designed to nurture talent at every stage of their career journey alongside competitive compensation packages that reward dedication. The companys collaborative ethos encourages open dialogue between teams spread across continentsensuring everyone feels connected regardless of location. For those passionate about making a tangible impact on beloved brands while enjoying flexible working arrangements within a supportive environmentthis is truly an employer of choice.

Whats next:

If you are ready to take your career further by shaping the future of an iconic global brand in Indonesias vibrant marketplacethis is your moment!

Apply today by clicking on the link providedwe look forward to connecting with talented professionals eager to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R23116145 Jeon Chan