. Basic UP$5000 - $5500
. Company located at Changi Airfreight Centre
. Working hours: 5 Days (Monday-Friday: 9am-6pm)
. Well Established MNC Freight Forwarding Company
. AWS + Variable Bonus + Excellent Welfare
Job Scope
- Ensure that the company fulfils its service and performance standards as per agreed service level agreements
- Manage key accounts expectations and work with internal stakeholders to deliver a consistent quality customer experience.
- Be the point of contact for the Key Account on any matters.
- Partner with the customers to understand their needs and provide effective solutions to the key accounts to ensure service excellence
- Participate in Customer Relationship Management activities and initiatives to improve business relationships, customer retention and new businesses from existing customers with the objective of driving revenue from the respective key accounts
- Participate in Key Accounts RFQs.
- To resolve disputes and service issues effectively and amicably.
- Collaborate across departments and work in partnership with Commercial and Operations teams to deliver logistics solutions and achieve service and operational excellence.
Requirement
- Diploma / Degree in Logistics / Supply Chain Management or relevant discipline
- 2 - 4 years of relevant work experience in Logistics / Freight Forwarding company
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background
We regret that only shortlisted candidates will be contacted.
KHOO SOT MEI (R21102604)
EA Recruitment Pte Ltd
EA License No: 21C0492
