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KEY ACCOUNT MANAGER (FMCG Industry)

2-5 Years
SGD 3,000 - 4,000 per month
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  • Posted 2 days ago
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Job Description

Job Responsibilities:

Sales & Business Development

  • Identify and pursue new business opportunities within the FMCG or HORECA sectors.
  • Expand distribution channels and increase product penetration in key accounts.

Client Relationship Management

  • Maintain strong relationships with existing customers
  • Conduct regular client visits and follow-ups to ensure satisfaction and retention.

Account Management

  • Manage a portfolio of assigned accounts and ensure timely order processing and delivery.
  • Resolve client issues and provide effective after-sales support.

Sales Target Achievement

  • Meet or exceed monthly sales targets and KPIs.
  • Monitor sales performance and prepare sales reports for management review.
  • Provide reports to management with customers progress and make appropriate recommendations to improve overall sales performance.

Market Analysis

  • Conduct market and competitor analysis to stay updated on trends and opportunities.
  • Understanding the market competitors activities and industry trends to develop and implement a high growth strategy.
  • Provide feedback to the marketing and product development teams based on customer insights.

Promotions & Product Launches

  • Support marketing campaigns, product launches, and in-store/onsite promotional activities.
  • Prepare and deliver presentations, proposals, and product demonstrations to customers

Administrative Tasks

  • Prepare sales proposals, quotations, contracts, and customer documentation.
  • Ensure proper documentation of all sales activities

Job Requirements:

  • Education: Diploma or Degree in Business, Marketing, or a related field.
  • Experience: Minimum 2-3 years of relevant sales experience in the FMCG or HORECA industry. Experience in Export Sales will be an advantage.
  • Industry Knowledge: Familiar with retail chains, F&B outlets, hotels, catering services, or related distribution networks. Proven track record in achieving sales targets and managing client accounts.
  • Skills:
    • Customer service oriented with excellent interpersonal skills
    • Strong communication skills and negotiation skills
    • Ability to manage multiple accounts and work independently
    • Self-motivated, proactive, and possess initiative
    • Ability to work in a fast-paced, target-driven environment
    • Analytical mindset with attention to detail
    • Ability to perform under pressure
  • Tech Proficiency: Proficiency in Microsoft Office (Excel, PowerPoint, Word) familiarity with ERP systems is a plus.
  • Mobility: Possess own transport and a valid driver's license (preferred).

More Info

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Job ID: 138804997