KAM Team Lead - Cross Border eCommerce

Shopee

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7-9 Years

Singapore

Internet/E-commerce

Job Description

Job Description:

Own revenue growth by identifying high-potential opportunities and proactively guiding top-tier Japanese cross-border sellers-leveraging trusted relationships-toward key strategic initiatives such as market entry, category expansion, and investment acceleration.
Develop high-level sales and marketing strategies (e.g. campaign nominations, account growth plans) aligned with business direction and growth opportunities.
Utilise data and analytics to uncover performance trends, adjust strategies, and support data-driven decision-making.
Lead, coach, and develop a team of Key Account Managers by setting clear team and individual KPIs, fostering a culture of ownership, accountability, and high performance through strong role modeling.
Foster a collaborative, high-performing team culture focused on client success, continuous improvement, and shared ownership of goals.
Build strong, trust-based relationships with internal and external stakeholders to drive strategic growth-working cross-functionally with teams such as Marketing, Product, Operations, and Logistics to align and execute market/category-level strategies.

Requirements:

Bachelor's degree with a minimum of 7-8 years of relevant experience, including at least 2 years in a leadership or management role.
Bilingual in English and Japanese to facilitate seamless collaboration with sellers and regional/internal stakeholders.
Proven track record in key account management, sales, or business development-ideally within e-commerce, cross-border trade, or tech-with a strong business acumen and history of exceeding growth targets.
Exceptional communication and negotiation skills, both written and verbal.
Deep understanding of cross-border eCommerce dynamics and growth-driving strategies.
Strong leadership, coaching, and mentoring abilities to empower and uplift team performance.
Highly analytical and strategic, with the ability to leverage insights to drive results.
Entrepreneurial, proactive, and adaptable, with a bias toward action and innovation in fast-paced, ambiguous environments.
Excellent stakeholder and relationship management skills, grounded in a customer-centric mindset.

More Info

Industry:Internet /E-commerce

Function:E-Commerce

Job Type:Permanent Job

Date Posted: 30/08/2025

Job ID: 125106349

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Last Updated: 01-10-2025 06:36:53 AM

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