Junior Technology/Infrastructure Operations Specialist - Banking domain

Executive Summary

SmartIMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the America, Europe, Middle-East and Asia- Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment banks, Smart IMS is also a Microsoft Gold Certifies Partner, Oracle Platinum Partner and AWS MSP Partner

We are seeking a highly motivated IT Operations/Infra Coordination Engineer to support the deployment, provisioning, and maintenance of data center infrastructure in Singapore. This role offers excellent exposure to IT infrastructure, project coordination, technology operations, and data center environments, making it an ideal opportunity for individuals looking to build a career in infrastructure engineering and operations.

Key Responsibilities

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.

Infrastructure Deployment & Provisioning

• Perform server, storage, and network device installation, configuration, and provisioning.
• Rack and stack servers, switches, routers, and associated hardware.
• Execute hardware upgrades, replacements, and decommissioning activities

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.