Key Responsibilities
- Liaise and collaborate with customers to resolve service issues and provide technical solutions for scientific and analytical equipment such as Particle Size Analyzers, XRF, Spectroscopy, and ICP systems.
- Work closely with internal sales and regional technical teams to ensure high-quality service delivery.
- Perform installation, commissioning, training, calibration, maintenance, troubleshooting, and repair of analytical instruments at customer sites.
- Develop and maintain strong customer relationships and act as a technical advisor.
- Identify opportunities for new preventive maintenance contracts.
- Prepare service and spare parts quotations in response to customer enquiries.
- Conduct hands-on training for end users, including scientists, engineers, and distributors.
Requirements
- Diploma or Degree in Mechanical, Electronics, Electrical, Chemical Engineering, or equivalent discipline.
- 1-2 years of experience in servicing scientific instruments (4+ years preferred).
- Knowledge of analytical instruments such as Particle Size Analyzers, XRF, Spectroscopy, and ICP is an advantage.
- Strong problem-solving skills, customer-focused mindset, and positive attitude.
- Good planning and time management abilities to ensure work efficiency.
- Self-motivated, proactive, and able to work independently.
- Preferably possess own transport.
- Willingness to travel overseas for regional customer support.
If interested, please submit your application to [Confidential Information] with your expected salary and resume.
We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.
JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai
EA License No: 23S1595 | EA Registration No: R25127838
