Junior Sales cum Receptionist

Job Responsibility:

• Passion to convert leads into actual sales and deliver first-class after-sales service is a must
• Be the first point of contact for all walk-ins, trial class bookings, and inquiries
• Support new student sign-ups and help parents find the best class fit for their child
• Maintain strong relationships with existing parents through regular updates and follow-ups
• Coordinate trial classes, monitor conversion rates, and implement strategies to improve performance
• Work closely with teachers to track class schedules, student progress, and customer feedback
• Handle centre admin matters, attendance, and daily operations smoothly and professionally
• Support marketing campaigns, events, and open houses to drive leads and brand engagement
• Working experience in an enrichment school environment will be looked upon favourably
• Effectively bilingual in Mandarin and English (to liaise with Mandarin speaking stakeholders who based in China)

Job Requirements:

• Min. Diploma qualification required
• Friendly, confident, and customer-oriented
• A natural communicator warm, persuasive, and attentive to people's needs
• Highly organised and able to multitask in a fast-paced environment
• Comfortable with sales targets and motivated to grow student numbers
• Team-player with a can-do attitude and willingness to take initiative
• Experience in education, retail, or service industries preferred
• Proficient in Microsoft Office and comfortable with systems and databases
• Must be able to work on weekends (with two weekday off)