Junior L2 Production Support Engineer

We're looking for a Junior L2 Production Support Engineer with hands-on experience in Python and Shell Scripting to support mission-critical business applications.

Key Responsibilities:

• Provide Level 2 production support for business applications and batch jobs
• Monitor applications, troubleshoot incidents, and ensure SLA compliance
• Develop and maintain Python and Shell scripts for automation
• Execute SQL queries, analyze logs, and resolve production issues
• Support application deployments, job scheduling, and system monitoring
• Work closely with development and infrastructure teams

Requirements:

• Minimum 2 years of application/production support experience
• Hands-on experience with Python, Shell Scripting, SQL, and Linux/Unix
• Basic knowledge of Java/J2EE applications
• Familiarity with JBoss, MariaDB, batch jobs, and web applications
• Experience with MQ, Connect (C), or job scheduling is an advantage
• Banking industry experience is a plus

Shift Hours:

• 7:00 AM - 4:00 PM
• 11:00 AM - 8:00 PM
• Weekend and Public Holiday support is required (time off in lieu will be provided for Public Holiday support).