Prepare project status reports, meeting minutes, RAID logs, dashboards, and management updates.
Support requirement discussions, solution walkthroughs, UAT planning, implementation readiness, and post-go-live activities.
Work closely with digital, data, AI, and technology teams to ensure timely delivery of project outcomes.
Assist in digital process improvement, automation, customer journey enhancement, and operational efficiency initiatives.
Support Gen AI / AI-related initiatives such as use case tracking, requirement coordination, governance follow-up, testing support, and stakeholder alignment.
Ensure project documentation, approvals, sign-offs, and governance processes are properly maintained.
Follow up proactively with stakeholders to close open items and remove delivery blockers.
Take ownership of assigned workstreams and ensure delivery within agreed timelines and quality standards.
Required Skills and Experience
6 to 9 years of experience in project coordination / project management / digital delivery roles.
Prior experience working in the banking or financial services domain is required.
Experience in digital transformation, digital channels, process automation, customer journey improvement, data, or technology change projects.
Basic understanding or exposure to Generative AI, AI use cases, automation, chatbots, intelligent workflow, or AI-enabled digital solutions is good to have
Good understanding of project lifecycle, SDLC, Agile / Waterfall / hybrid delivery models.
Experience preparing project plans, status reports, RAID logs, meeting notes, and management updates.
Strong stakeholder coordination and follow-up skills.
Good communication, documentation, analytical, and problem-solving skills.
Hands-on experience with tools such as Jira, Confluence, MS Project, Excel, PowerPoint, Teams, or similar tools.
