We are seeking a dynamic and versatile individual to join our team as a Digital Marketing and Operations Lead. This role is ideal for someone who thrives in a multifaceted environment and is eager to apply both strategic thinking and hands-on execution across business development, operational management, and customer engagement.
Responsibilities:
- Plan and execute marketing strategies to drive product awareness, customer acquisition, and retention across multiple channels.
- Analyse campaign and sales performance using tools like Google Analytics to identify trends and inform data-driven marketing decisions.
- Develop and execute marketing campaigns, including email marketing (EDM) initiatives, to promote products and services.
- Create compelling visual content using tools like Adobe Illustrator to support marketing efforts.
- Manage and optimise product listings, pricing strategies, and promotional activities on platforms such as Amazon, Lazada, and Shopee.
- Coordinate and manage hair and urine drug testing services, including the recruitment, training, and supervision of freelance personnel to conduct testing operations overseas.
- Handle client enquiries via email, telephone, and walk-in visits, providing timely and accurate support while upholding service quality.
- Support cross-functional business operations, including logistics coordination, process improvements, and administrative follow-through.
- Contribute to the development and implementation of scalable operational workflows to enhance efficiency and team productivity.
Requirements:
- Strong interest in marketing strategy, business development, and operations.
- Excellent communication and interpersonal skills, with the ability to engage with customers, vendors, and internal stakeholders professionally.
- Proactive, adaptable, and capable of managing multiple responsibilities in a fast-paced environment.
- Proficient in Adobe Illustrator
Work Environment
- Office working environment
- Monday - Friday, 9 am - 6 pm
Our office is located at:
25 Bukit Batok Crescent
#09-13 The Elitist Singapore 658066
