Junior Bank Operations Analyst (East)

• We are partnering with a leading bank to hire a Junior Bank Operations
• Contract until 30th Dec 2026
• Located at the East

Job Title: Channel R&M Officer (Processing)
Job Purpose
The role of R&M Officer (Processing) role is to perform and ensure timely and accurate set-up/maintenance of customers profiles in e-banking platforms.

Expectation
1. To ensure that cut off times and SLAs of various products are met
2. To ensure 100% accuracy and quality in tasks performed
3. Ensure handling of enquiries and updating of statuses of cases are timely and accurate.

Responsibilities
1. Set up and maintain profiles of customers in various e-banking systems in accordance to forms submitted
2. Perform tagging of users as authorizers/administrators in system when required.
3. Handle enquiries & follow up
4. Update tracking spreadsheets
5. Perform Live verification of systems
6. Any other duties assigned in the course of work or rotation of duties

Requirements

• Good communication skills
• Good team player
• Able to work independently, fast and accurate
• Basic knowledge of PC and internet security
• Microsoft word, access & excel skills

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [Confidential Information]
• Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385