Company Overview
Centre for Seniors (CFS) is a Social Service Agency with Charities Status, dedicated to helping seniors remain meaningfully engaged in work and life. We support seniors through training, job placement, research, and advocacy to promote active ageing and workplace inclusion.
Job Summary
The Job Coach supports adults in achieving sustainable employment and greater financial resilience. The role involves one-to-one employment coaching, career guidance, job matching, workplace transition support, and post-placement follow-up to secure meaningful work aligned with participants life circumstances.
Responsibilities
- Conduct Employment Readiness Assessments to evaluate participants skills, barriers, and aspirations
- Develop personalised employment action plans tailored to individual participant needs
- Deliver career coaching and motivational support to enhance participant confidence and job readiness
- Guide participants through interview preparation and resume development to improve employment prospects
- Match participants to suitable job opportunities based on their skills and circumstances
- Support participants with job applications and coordinate interview arrangements
- Prepare participants for workplace expectations and coordinate work trials when appropriate
- Conduct regular follow-ups with participants and employers to monitor job retention and resolve workplace issues
- Provide coaching to improve participant retention and conduct six-month employment reviews
- Guide participants in evaluating job opportunities considering net income, transport costs, working hours, caregiving responsibilities, physical suitability, digital readiness, CPF implications, and long-term sustainability
- Collaborate with community partners, Active Ageing Centres, and DBS volunteers to enhance participant support
- Refer participants to financial coaching, digital support, and relevant social services as needed
- Maintain accurate participant case notes and update CRM and programme databases
- Track participant outcomes and employment metrics to measure programme effectiveness
- Prepare progress reports to communicate participant achievements and challenges
Preferred competencies and qualifications
- Diploma or Degree in Social Work, Psychology, Human Resource, Career Development, or related field
- Experience in employment services, career coaching, workforce development, or case management
- Strong interpersonal and coaching skills to empower mature workers
- Proficient report writing and documentation skills
- Comfortable conducting outreach and community engagement
- CIPD - Chartered Institute of Personnel & Development certification (preferred)
- ICF Coaching Certification (preferred)
- CAP - Career Counsellor Advisory course (preferred)
Other Information
Working days and hours
- 5-day work week
- 8:30am to 6pm
Application Process
Interested candidates should submit a resume and cover letter highlighting relevant experience and vision for the role to [Confidential Information]. Only shortlisted candidates will be notified.
