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The Jewellery Store manager shall oversee the daily operations of Joei's retail space, ensuring a refined customer experience that reflects the brand's luxury lifestyle identity. This role combines retail management, customer service, visual merchandising, and basic marketing support. You will lead the store team, maintain display and operational standards, provide personalised product styling, and collaborate on brand initiatives to grow sales and client engagement.
Key responsibilities:
1. Manage daily store operations and uphold visual presentation standards
2. Oversee inventory, ordering, stock levels and basic reporting
3. Deliver high-touch customer service and personalised styling advice
4. Share brand values with customers and build strong client relationships
5. Support content shoots, merchandising and campaign activations
6. Identify sales opportunities and improve customer engagement
7. Lead and train part-time retail staff
Job ID: 134100705