At Tessellate, we believe in nurturing emerging talent to grow into confident, well-rounded designers. This role is ideal for individuals with a strong interest in jewellery, design, and customer engagement, and who are excited to learn how to deliver both exceptional service and creative design solutions.
Key Responsibilities
Jewellery Design and Sales:
- Provide personalised consultations and help clients on custom design requests based on their preferences and budget.
- Build and maintain strong customer relationships, encouraging repeat business and fostering loyalty through exceptional service.
- Consistently meet or exceed sales targets through effective sales techniques, including upselling and cross-selling.
Product Knowledge:
- Develop a comprehensive understanding of the jewellery inventory, including gemstones, precious metals, and designs.
- Stay updated on industry trends and communicate product details and benefits effectively to clients.
Clienteling and Relationship Building:
- Implement clienteling strategies to build long-term relationships, maintain a customer database, and follow up on inquiries.
- Proactively reach out to clients for special occasions or promotions, ensuring a tailored customer experience.
Store Operations and Teamwork:
- Support daily store operations, including opening and closing procedures, cash handling, and maintaining an organised environment.
- Adhere to all applicable laws, regulations, and company policies, especially concerning customer data privacy and ethical practices.
- Foster a positive and collaborative work environment, coordinating with colleagues on promotions and events.
- Work closely with the marketing team to support promotional campaigns and events.
Requirements
- Diploma or equivalent in Product Design, Fashion, or related disciplines (final-year students welcome to apply)
- Minimum 6 months of experience in sales roles
- Strong interest in jewellery, customer service, and design storytelling.
- Comfortable speaking with clients and eager to learn sales techniques. Attractive commissions rates and quarterly incentives available!
- Proactive, well-groomed, and reliable team player.
- Able to commit to weekend and retail hours, 5-day work week.
- Familiarity with basic design tools (e.g., Adobe Illustrator/Photoshop) or social media is a bonus but not essential.
More About Us
Tessellate.Co is a homegrown brand based in Singapore, best known for creating bespoke jewellery pieces that accompany many couples on their wedding journey. Alongside our custom work, we offer ready-to-wear collections in-store for life's meaningful moments.
Our team is small, passionate, and growing - united by a shared belief in the significance behind every piece we create.
Expect a collaborative, design-focused culture with hands-on mentorship, team bonding activities, and exclusive employee discounts on our collections. We are committed to nurturing talent and supporting each team member's journey toward creative confidence and long-term growth.
