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APART.SG

Jewellery Artisan & Customer Experience Specialist

Early Applicant
  • Posted 21 days ago
  • Be among the first 10 applicants
2-5 Years
SGD 2,500 - 3,000 per month

Job Description

Location: Singapore
Company: Apart.sg & Together Diamonds

Join a purpose-driven team that creates meaningful keepsake jewellery and personalised diamonds to celebrate love, life, and legacy. We're looking for a compassionate, hands-on individual who can guide customers through emotional moments, craft simple yet thoughtful pieces, and help grow our customer base.

Your Role Includes Two Unique Brands:

At Apart.sg - Keepsake Jewellery

  • Craft with Care: Handmake meaningful jewellery using materials like hair, fur, or ashes, honouring the lives and bonds that matter most (we will teach you how make it. No experiene needed).
  • Customer Appointments: Gently guide clients through the bespoke process in our studio, with empathy and attentiveness.
  • Sales with Sensitivity: Help customers select keepsakes that reflect their memories and stories - many will be emotional moments.
  • Maintain the Store: Keep our studio inviting, clean, and peaceful - a safe space for reflection and connection.
  • Lead Generation & Follow-Up: Reach out to potential clients and follow up with existing leads to offer guidance and encourage bookings or orders.

At Together Diamonds - Personalised Diamonds

  • Sales Consultant (No Crafting Needed): Explain and sell custom lab-grown diamonds made from hair or fur - ideal for engagements, anniversaries, or pet lovers.
  • Product Education: Help customers understand the diamond-making process and how it celebrates life's bonds.
  • Customer Service: Follow up with inquiries, handle consultations, and assist in finalising purchases.
  • Build Relationships: Be proactive in responding to leads and gently guiding them toward booking a diamond consultation.

You Are Someone Who...

  • Has a warm, sincere, and empathetic nature
  • Well spoken English
  • Wants to help others during difficult times
  • Feels comfortable speaking with customers in sensitive situations
  • Enjoys hands-on creative work and learning new crafts
  • Can balance both crafting and front-of-house duties
  • Is self-motivated, organised, and has a sharp eye for detail
  • Thrives in an independent, purpose-led environment
  • (Bonus) Has retail, design, or jewellery experience

Why Join Us

We don't just sell jewellery - we help people honour the ones they love most. Whether crafting a keepsake with a pet's fur or guiding someone through their first diamond purchase, your work will be filled with purpose, beauty, and genuine connection.

To Apply

Send us a short note about yourself, your background, and why this role speaks to you. Email us at [Confidential Information].

More Info

Industry:Other

Function:Jewellery

Job Type:Permanent Job

Date Posted: 25/06/2025

Job ID: 120113147

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Last Updated: 25-06-2025 09:01:51 PM
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