Java/J2EE Production Support

Early Applicant

Fresher

Job Description

Provide L2 production support for Java/J2EE-based applications
Monitor application performance using tools like AppDynamics, Grafana and Kibana
Collaborate with developers for bug fixes, enhancements, and code deployments
Participate in incident and change management processes
Create and maintain support documentation, runbooks, and knowledge base articles
Participate in on-call rotation and ensure SLAs are met
Support deployments, patching, and configuration changes in non-prod and prod environments
Develop or enhance monitoring dashboards, alerting mechanisms, and automation scripts

Requirements

Experience in application support or software engineering
Strong knowledge of Java, Spring, REST APIs, and SQL
Experience with Unix/Linux commands and shell scripting
Hands-on experience with log analysis tools (Kibana, ELK, etc.)
Familiarity with CI/CD tools (Jenkins, Git, Maven) and deployment practices
Experience working with relational databases (MariaDB, REDIS)
Experience working on Cloud Environments AWS
Good understanding of microservices architecture and web application troubleshooting