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2-12 Years
SGD 3,500 - 5,000 per month
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Job Description

Description:

  • Provide Level 2 production support for Java-based applications by monitoring, troubleshooting, and resolving incidents and service requests within SLA.
  • Perform SQL queries for data validation, support batch processing (EOD/BOD), deployment rollback, Root Cause Analysis (RCA), and application monitoring to ensure production stability.
  • Collaborate with development, infrastructure, middleware, API Gateway, and business teams to resolve issues and drive continuous service improvements.
  • Maintain operational documentation, SOPs, runbooks, knowledge base, and prepare operational reports while participating in service review and problem management activities.
  • Candidates should possess relevant experience based on seniority, hands-on knowledge of Java, JavaScript, SQL, strong analytical and problem-solving skills, and proficiency in MS Word, Excel, and PowerPoint.

More Info

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About Company

HTC Global Services

Established in 1990, HTC Global Services is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US with headquarters in Troy, Michigan. A global provider of IT Solutions and Business Process Outsourcing services, HTC’s client base spans several Global 2000 organizations. HTC is committed to providing solutions that translate into tangible business outcomes for our customers. HTC manages IT environments, IT applications, and business processes of customers, focusing on providing transformational benefits.

Mission:

We are a global IT solutions provider adding value to our clients and people through emerging technologies. We are dedicated to the success of our clients, employees, business partners, suppliers, community, and stakeholders.

Job ID: 151503445

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