Lead enterprise IT transition and transformation programmes involving Network, Platform, Cloud, HPC, IT Operations, Service Desk, and Digital Workplace Services. Responsible for end-to-end transition planning, governance, project execution, operational readiness, stakeholder management, and successful handover to steady-state operations.
Technical Skills
- IT Transition & Transformation Management
- IT Infrastructure (Network, Platform, Cloud, HPC)
- IT Operations & Service Desk
- Project & Programme Management
- RAID Log & RTM Management
- Operational Readiness Review (ORR)
- Knowledge Transfer (KT), Shadowing & Reverse Shadowing
- ITIL Service Management
- Asset Management Database (AMDB)
- Knowledge Base (KB) Management
- Gantt Scheduling & Project Planning
- Risk & Dependency Management
- Governance & Quality Gates
- SLA/KPI Management
Other Required Skills
- PMP / PRINCE2 (Preferred)
- Multi-vendor Management
- IT Outsourcing Transition
- Stakeholder Management
- Change Management
- Resource & Transition Planning
- Documentation & Reporting
- Cross-functional Team Coordination
Preferred Experience
- 8+ years of IT Programme/Project Management
- 3-5+ years leading IT Outsourcing or Managed Services Transition programmes
- Experience managing multi-tower infrastructure transitions in enterprise environments
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