Your role
Our Oil & Gas Downstream is looking for IT PMO Transformation Manager who will lead the PMO governance, vendor evaluation, and structured transition into new strategic IT vendors and platforms across all key business systems, ensuring delivery within agreed timelines, with full transition completed by December 2027, while maintaining uninterrupted retail operations.
Following the successful cutover and segregation from the seller's IT systems, the fuel retailing business is entering a critical tobe IT transformation phase, focused on vendor renewal, platform optimisation, and transition to a mature steadystate IT operating model.Following the successful cutover and segregation from the seller's IT systems, the fuel retailing business is entering a critical tobe IT transformation phase, focused on vendor renewal, platform optimisation, and transition to a mature steadystate IT operating model.
You will be accountable for planning, governing, and executing the endtoend transition into the tobe IT landscape, including vendor strategy, vendor selection, onboarding, transitiontorun, and stabilisation.
You will ensure that newly selected vendors and platforms are fully embedded into the organisation's IT operating model, delivering stability, scalability, and longterm value for the fuel retailing business.
Key Responsibilities
1. ToBe IT Landscape & Transition Governance
- Establish and operate PMO governance for all initiatives related to the tobe IT landscape.
- Own the integrated master transition roadmap through to December 2027, covering:
- Vendor selection
- Contracting and onboarding
- System migration and replacement
- Transitiontorun and stabilisation
- Manage crossplatform dependencies across:
- Forecourt systems (POS, payments, site controllers)
- Pricing, promotions, loyalty, and fuel card platforms
- ERP, finance, supply chain, HR, and reporting systems
- Provide structured executive reporting on progress, risks, costs, and key decisions.
2. VendorEvaluation & Selection (Strategic Focus)
- Lead PMO coordination for vendor evaluation and selection across all key systems, including:
- RFP/RFQ governance and timelines
- Evaluation criteria, scoring, and decision frameworks
- Business, IT, security, and commercial alignment
- Ensure vendor selections align to:
- Target IT architecture and operating model
- Retail operational resilience and regulatory requirements
- Cost, scalability, and longterm roadmap fit
- Support contract finalisation and transition planning with Legal, Procurement, and Finance.
3. VendorTransition & Onboarding
- Plan and govern the structured transition from incumbent/transition vendors to newly selected strategic vendors.
- Ensure robust transition plans covering:
- Knowledge transfer and documentation
- Data migration and system cutover
- Dualrun and parallel operations where required
- Operational readiness and golive governance
- Coordinate multivendor dependencies to avoid disruption to 24x7 retail and payment operations.
- Ensure all vendor transitions are completed and stabilised by December 2027.
4. TransitiontoRun& Operating Model Embedment
- Lead the formal transitiontorun (T2R) process for each system and vendor.
- Ensure ownership, RACIs, and support models are clearly defined and accepted.
- Validate completeness of BAU artefacts, including:
- Runbooks and SOPs
- Monitoring, incident, and change processes
- SLA and KPI frameworks
- Support the handover from transformation teams to steadystate IT operations.
5. Risk,Compliance & Service Assurance
- Identify and mitigate risks related to vendor transition, operational continuity, and compliance.
- Ensure all new vendors and platforms meet:
- Security and cyber requirements
- Data privacy and regulatory obligations
- Payments and PCIDSS compliance
- Coordinate audits and assurance activities related to the tobe IT landscape.
6. Benefits Realisation & Cost Optimisation
- Track benefits realisation tied to vendor refresh and system modernisation.
- Ensure transition delivers:
- Improved service quality and stability
- Reduced total cost of ownership
- Increased agility for retail and digital initiatives
- Support vendor rationalisation and cost optimisation as steady state is achieved.
Key Deliverables
- Completed vendor selection for all inscope systems
- Fully transitioned and stabilised tobe IT landscape by December 2027
- Formal transitiontorun signoff for all platforms
- Clear IT ownership and vendor governance model
- Measurable operational and financial benefits achieved
You are what we are looking for if you:
- Have 10+ years in IT PMO, IT Transformation, or Technology Transition roles
- Have proven experience leading vendor evaluation, selection, and transition
- Have background in retail, fuel retailing, or operationally critical environments
- Have experience managing large, multivendor IT ecosystems
- Have strong PMO discipline (planning, RAID, financial and dependency management
- Have executivelevel stakeholder management
- Have deep understanding of IT operating models and transitiontorun
- Are able to manage complex change under fixed timelines
Preferred
- Fuel retail / downstream oil & gas experience
- PMP, PRINCE2, ITIL, or equivalent certification
Role Success Criteria
- Seamless transition to new strategic IT vendors
- Zero critical retail or payment disruption during transition
- All vendor transitions completed by December 2027
- Confident, stable BAU IT operating model
