IT Test Manager / Lead (Test Planning / Strategy, Banking Domain)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking an experienced Test Manager / Lead with strong QA/QC expertise and proven leadership in managing high-performing testing teams.

The ideal candidate will have hands-on experience in test planning, test design, test execution, and defect management within Agile environments—preferably in the banking or financial services domain.

Responsibilities:

• Perform detailed analysis on requirements and perform break-down to create Test flows/Test Scenarios.
• Create Test Flows (impacting/pass-through applications) & Test Scenarios / Test cases from requirement.
• Ensure steps in test cases are clearly document and capture necessary validation steps for impacting application(s).
• Create & own Master Test Plan and ensure it is periodically updated with necessary information on confluence.
• Create Test cases in Jira and execute the same during execution phase / sprint.
• Any defects identified during testing should be validated and recorded as Bug in Jira. Ensure that defects are not created for Test data discrepancy.
• Create and manage test data and/or ensure partner applications are informed of test data needs.
• Raise requests & secure access for all necessary/required applications for testing simulations.
• Ensure 100% clarity is ascertained while document test-cases, no assumptions. If there is need for assumption, it should be document/called out & validated with PM/TDM.
• Create document on all KTs being received or exclusive information from other clearings/partner applications, which can be used for future testing's.
• Engage with service provider test/development teams as necessary & understand process, validate test-cases.
• Follow standard Testing and defect management guidelines, clarify when in doubt, follow Agile environment and principles.
• Ensure that representation on project calls is balanced with no impact to project deliverables and timelines. Any clash between deliverable & project call should be announced in advance.

Requirements:

• Have at least 6 years of experience in QA/QC and software testing, with at least 3 years in a Test Manager or Lead role.
• Strong leadership skills with past experience managing a testing team
• Strong understanding of end-to-end testing, test design techniques, regression testing, and integration testing.
• Proficiency with JIRA, Confluence, and test management tools.
• Strong communication and stakeholder management skills, with the ability to manage expectations across cross-functional teams.
• Preferably possess relevant testing experience in Banking domain
• Past experience in payments or ISO 20022 related projects will be an advantage