Responsibilities:
Project Delivery & Execution
- Ensure project deliverables on the technical kickoff, planning, execution monitoring and closure for assigned projects deployments.
- Install, configure, hardening, verification and commission servers, storage, network devices, operating systems, application software and management tools.
- Oversee the day-to-day operation of the servers, networks, related infrastructure and services.
- Monitor, troubleshoot and remediate issues impacting the operation of the installed systems and infrastructure to ensure the highest level of service availability.
- Maintain quality documentation on area of responsibility.
- Work on activity planning and implementation for new setup.
- Develop and/or review technical solutions in support of pre-sales/deal pursuit, as needed.
Stakeholder Communication
- Maintain strong relationships with sales, presales, engineering, vendors, and customer stakeholders.
- Provide structured and timely reporting to both internal and external stakeholders.
- Lead UAT and final sign-off discussions with customers.
Technical Oversight (in collaboration with engineers)
- Oversee high-level design (HLD) and low-level design (LLD) reviews.
- Participate in MOP review, testing, and commissioning processes.
- Ensure documentation handover and operational readiness.
Compliance & Standards
- Ensure adherence to ISO9001 and ISO45001 processes.
- Maintain quality and timely milestones for project scope of work.
Requirements:
Education & Certification
- Degree in Computing, Computer Science/Engineering or IT.
- Relevant technical and professional certifications are preferred (or working towards it).
Technical Knowledge
- Hands-on experience with system infrastructure technologies:
- Operating Systems:
- Windows Server (AD, DNS, DHCP, GPO)
- Linux distributions (RHEL, CentOS, Ubuntu)
- Virtualization & Compute
- VMware vSphere/ESXi, vCenter
- Microsoft Hyper-V
- KVM
- Cloud and Hybrid Infrastructure
- Azure / AWS / Google Cloud basics
- Cloud VM deployment, storage, networking
- Identity management (Azure AD, IAM)
- Hybrid cloud integration & migration concepts
- Storage Technologies:
- SAN, NAS, DAS concepts
- Storage arrays (HPE, Dell EMC, NetApp, etc.)
- RAID levels, LUN provisioning, zoning & masking
- iSCSI, Fibre Channel
- Backup & Recovery
- Backup software (Veeam, Commvault, Veritas, etc.)
- Backup policies & retention strategies
- Disaster recovery planning and testing
- Replication & failover technologies
- Added advance in experience with network infrastructure technologies: IP networking, routing (OSPF, BGP, MPLS), switching (STP/RSTP, VLAN), Wi-Fi, and QoS.
- Added advance in experience managing network/security appliance deployments (Firewalls, IPSec, VPNs, Load Balancers, IPAM, DNS, PAM, DDoS, etc).
- Experience on automation scripting (PowerShell, Bash scripting and Infrastructure automation tools Ansible, Terraform- good to have)
- Familiarity with UAT, MOP, and network documentation standards.
Tools & Methodologies
- Familiar with PM tools: MS Project, Excel, Visio, Google Workspace.
- Exposure to automation or generative AI is a plus.
Soft Skills
- Strong stakeholder engagement and negotiation skills.
- Problem-solving & analytical thinking.
- Communication skill to to explain technical concepts to non-technical stakeholders.
- Ability to manage multiple projects deliverables, while prioritizing on urgency and milestones.
- Comfortable working outside office hours when required.
- Proven delivery track record for telcos, government agencies, or enterprise customers.
- Experience in full start to closure project delivery.
- Familiarity with project commercials.
