Responsible for IT governance on network security and infrastructure health, to monitor and control tasks and support IT daily operation for reliability and efficiency
Design, validate, implement and document end-to-end process for office network topology, sort out cabling connection, configure firewall policies, handling physical and virtual security, provision server, backup and manage IT assets, etc.
Proactively monitor and report IT operation, deliverables, risks and issues, incident reports, maintenance, etc. ensure IT service is within good standard and meets SLA
Communicate with Corp IT and external vendors over technical support and solutions for infra, network, security appliances, servers, mail, system and various hardware appliances whereby system software and end user devices are running
Continuous improvement and implementations of hot fixes, patches, firmware upgrades, OS hardening security and remediation solutions to address vulnerabilities within required window, for both Windows and Linux OS and major firewall brands
Hands-on operate for AD, DNS, File server, printer, conference, email, Antivirus, Veeam backup, SFTP, etc based on security implementation.
Provide L2 IT supports to end user onsite or remotely, standby for outrage support
Handle and escalate on system, applications and attend to faults, troubleshoot, and resolve hardware and software technical problems
Perform regular internal auditing and review IT compliances and policies
Follow guideline and SOP for backup IT administration work, such account creation, termination, changes, with proper documentation, etc.
Job Requirement:
Bachelor's degree holder in IT domain Diploma holders will be considered if candidate has good working experience
Experienced in cyber security area, OS hardening, security log review, risk mitigation, etc.
Experienced in IT network administration, system administration on top of office administration
Minimum working experience of 3 years and above
Possess strong analytic and problem solving skill is the essential
This role requires liaison work between several Chinese counterparts, customers and HQ. Proficiency of Mandarin is essential and required
