Join Our Team as an IT System Administrator
We are looking for a proactive and tech-savvy IT System Administrator to join our team. In this role, you will play a crucial part in maintaining our IT infrastructure, providing technical support, and ensuring smooth day-to-day operations. managing system integrations, particularly with our ERP and WooCommerce platforms, and maintaining robust IT security practices. This role requires a proactive and hands-on professional who can support the business's operational and strategic IT needs.
Key Responsibilities:
- Technical Support: Provide first-line IT support to employees by troubleshooting hardware, software, and network issues.
- Cybersecurity: Implement and follow IT security best practices to protect company data and prevent unauthorized access and lead IT security training sessions for staff.
- Collaboration & Training: Work closely with teams to provide IT guidance, training, and support for new technologies.
- ERP System Administration: Assist in ERP system (Synergix) setup, user management, and provide ongoing support as the system is fully implemented.
- WooCommerce Maintenance: Manage backend updates, monitor site performance, and ensure data integrity between e-commerce and ERP systems.
- IT Infrastructure Management: Maintain and troubleshoot IT hardware, software, and network systems.
- System Integrations: Work with internal teams to integrate IT systems and automate data flow where possible.
- Data Backup & Recovery: Establish and manage data backup, storage, and recovery protocols.
- Vendor Management: Coordinate with external IT vendors and service providers to ensure service quality.
Requirements:
- Educational Background: Diploma or degree in Information Technology, Computer Science, or a related field.
- Technical Proficiency: Experience in troubleshooting Windows/Mac operating systems, network configurations, and software applications.
- Problem-Solving Skills: Ability to diagnose and resolve technical issues efficiently.
- Communication Skills: Strong verbal and written communication skills to assist non-technical users.
- Team Collaboration: Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications:
Familiarity with ERP systems (experience with ERP implementation is a bonus).
Experience with WooCommerce or WordPress management.
Proficient in IT security practices and system integrations.
Strong knowledge of Google Drive administration and IT support tools.
Knowledge of cybersecurity practices and data protection regulations.
Experience: 1-3 years of experience in IT administration, preferably in a similar industry.
Soft Skills:
- Strong problem-solving abilities and attention to detail.
- Excellent communication skills and ability to train staff on IT best practices.
- Ability to work independently and within a team.
If you're passionate about IT, want to contribute to a company's success by ensuring smooth technical operations and looking for a collaborative and supportive work environment, we'd love to hear from you!
Apply Now and Join Our Growing Team!
