We are seeking a proactive and skilled IT Executiveto oversee all aspects of our company's information technology and ERP systems. The ideal candidate will provide comprehensive IT support across our multiple sites, with a particular focus on ensuring the seamless operation of systems critical to our manufacturing processes. This is a hands-on role that requires a strong technical background, excellent problem-solving abilities, and a collaborative spirit.
Key Responsibilities:
- Level 1 support, maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers, CCTV, Door access, VOIP Phones and other network issues
- Provide training to users in the usage of systems and access to networks.
- Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts.
- Provide input for annual IT requirements planning and budgeting.
- Analyse and evaluate system and users requirements and make recommendations for IT upgrades.
- Troubleshoot issues related to the integration of IT with manufacturing equipment and production lines.
Requirements:
- Education: Diploma or Bachelor's Degree in Computer Science, Information Technology, or a related field.
- Experience: At least 4 years of hands-on experience in a related IT support or systems administration role, preferably within the manufacturing or a similar industrial environment.
Personal Attributes:
- A proactive, self-driven, and analytical mindset with a strong ability to take initiative.
- Excellencommunication and interpersonal skills to effectively interact with vendors, colleagues, and management.
- A meticulous, hands-on team player who is prepared to take on newchallenges.
