Offer daily essential IT support and services to our users, addressing a range of IT-related issues such as internet connectivity, printers, computer hardware, audio-visual equipment, software and others.
Oversee IT assets, software licenses, and the IT onboarding/offboarding processes
Collaborate with vendor support teams to resolve technical problems within the desktop environment.
Regularly maintain and update the inventory of essential IT hardware and equipment, including computers, monitors, printers, network devices and more.
Identify and manage IT opportunities, risks, and challenges related to IT user help desk operations.
Set up and configure facial recognition devices to enable secure access to office premises.
