Job Description:
- Device Setup/Decommissioning and Configuration
- Device Maintenance and Troubleshooting
- Software Installation and Support
- Inventory and Asset Management
- User Support
- Microsoft Intune & Azure AD
- Sharepoint Online (Intranet & Document library)
- Cyber Security Awareness and Support
- Perform ad-hoc duties/digitalized solutions and special assignments as directed by the supervisor, ensuring timely and accurate completion to support team and improve efficiency for corporate processes.
Basic Requirements / Skills:
- Knowledge of Windows OS, Windows 11 and Microsoft O365 products is a must.
- Familiarity with iOS device setup and Apple ID management.
- Ability to follow setup SOPs and checklists.
- Documenting support cases and solutions.
- Hands-on experience with Microsoft Intune and Azure Active Directory.
- Hands-on experience with Sharepoint online.
- Knowledge of JIRA is a plus.
- Good organizational skills to manage inventory and update records.
- Cyber security awareness (basic threat identification, safe practices).
- Willingness to escalate advanced issues to Level 2 or Security teams.
- Excellent communication and documentation skills.
Job Specifications:
- Diploma or Degree in IT, Computer Science, or related field.
- Certification(s) such as:
CompTIA A+ (for support fundamentals)
CompTIA Security+ or equivalent (for Cyber Security fundamentals) - 1-2 years in a helpdesk or IT support role.
HOW TO APPLY:
Interested applicants, please click on Apply Now or submit your resume to
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Xiang
EA Personnel Reg No: R25158171
