Position: IT Support Engineer Employment Type: 1-year contract
Responsibilities
Support project teams in the implementation, installation, and configuration of PCs/workstations, operating systems, applications, and related peripheral devices.
Provide 1st level on-site IT support to end-users on a 24x7 rotational shift, including Public Holidays.
Troubleshoot and resolve issues related to PCs, peripherals, and applications.
Perform daily health checks and inventory checks on systems.
Provide timely updates and findings to the Project Manager on escalated issues.
Deliver hands-on support in a Windows client environment.
Requirements
Diploma in IT or equivalent IT experience.
Hands-on experience with installation, configuration, and troubleshooting of PCs, peripherals, and applications.
Prior experience providing IT support in a Windows (client) environment.
