Work Location: 10 Hyderabad Rd, HortPark, Singapore 119579
Work arrangement: Weekends and on shift but it's a 5 day working
Duties/Areas of Responsibility
The position will involve the following areas of responsibility:
- Installing and configuring computer hardware, software, systems, networks, printers, Desk Phones, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the campus
- Repairing and replacing equipment as necessary
- Support for implementation of new technology
- Complete detailed reports listing requests to technical assistance
- Assist management in creating training materials pertaining to computer troubleshooting and usage
- Act as the initial point of contact for all computer and system-related concerns from all users.
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware
- Escalate IT issues to the IT Manager where necessary
- Responsible for managing backups, manage AV and Telephone systems, AV Support for class Rooms,
- AV Support for On-campus events
- Creating purchase requisitions for IT hardware/software and esuring all software purchased licensing is recorded and maintained
- Setting up new users and disabling expired accounts in accordance with HR requirements
Other Responsibilities:
- Prepare documents, meeting materials, and correspondences
- Perform basic administrative support duties as required to meet specific operational objectives
- Perform miscellaneous job-related duties as assigned by the IT Manager
