Summary / Purpose of Position:
Provide technical support across the company.
Essential Duties & Responsibilities for this Position
. Setup, configure, maintain, and troubleshoot third party software packages to support trading and development.
. Setup and configuration of desktops, laptops, printers, phone systems, and cameras.
. Maintain existing office infrastructure and design, plan, and implement improvements based on evolving needs on the business.
. Select and liaise with vendors for various office related projects.
. Update and maintain hardware and software inventory.
. Able to provide support off hours or perform ad hoc duties as required
Qualifications, Skills and Knowledge Required
. Diploma in an IT related field.
. Minimum of 3 years experience as an IT support specialist.
. Ability to provide technical support and resolve queries in a timely manner.
. Strong network troubleshooting and tech support skills.
. Clear communication skills in English.
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