IT Support Engineer

Job Responsibilities:

. Support users through direct end user support or through projects that deliver changes to the end user environment

. Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology

. Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

. Assist with patching and upgrading end user devices

. Address quality and schedule conflict.

Job Requirements:

. At least 4 years experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

. Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

. Knowledge of Desktop Services security and access standards and practices

. Basic understating of networking and server technologies

. Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications

. Good communication skills and strong analytical skills.

Interested candidates please send your CV to [Confidential Information]