Information:
- Location: Tuas South Ave (Provided Company Bus)
- Interview Process: 1 rounds & 1 - HR
- Salary range: Basic + Company Transport
Job Description
(A) Software Technical Services
- System Software Maintenance: Daily maintenance, installation, upgrades, user guidance, and configuration of Windows operating systems including image creation and maintenance.
- Application Software Services: Installation, maintenance, and upgrades of Microsoft Office, Internet Explorer, and other business-related software.
- User Guidance: Troubleshooting software and hardware issues encountered by users providing basic training.
- Antivirus Maintenance: Installation of antivirus software, virus database updates, and virus removal on client devices.
(B) Hardware Maintenance
- Installation, debugging, network configuration, peripheral setup, and driver installation.
- Hardware fault detection, diagnosis, and troubleshooting.
- Providing repair and delivery services for faulty hardware.
- Ensuring stable operation of hardware (e.g., hard drives, motherboards, memory) through regular maintenance to extend hardware lifespan.
- Providing periodic training and guidance on hardware usage, software operation, and internet access to improve user efficiency.
- Assisting with asset tagging, registration, and maintenance cost tracking.
(C) Network Support
- Terminal network connectivity.
- Troubleshooting terminal network issues.
- Troubleshooting and configuring connections between switches and terminals.
- Supporting wired networks, Wi-Fi, file sharing, and VPN access.
(D) Helpdesk Services
- Handling tickets assigned by the Call Center and completing them on time.
- Performing other Helpdesk tasks assigned by the client.
Requirements:
- Be familiar with various Windows operating systems and computer hardware (desktops, laptops, etc.).
- Have knowledge of basic network hardware and be capable of simple troubleshooting and configuration.
- Be able to support office networks, Wi-Fi, file sharing, and VPN.
- Be proficient in configuring and using various application software.
- At least a minimum of diploma or bachelor's degree in computer science or a related field, with at least two years of relevant work experience.
- Possess basic communication skills in both Chinese and English, and be able to support and maintain both language versions of operating systems and software.
- Have good customer communication skills and the ability to plan and organize work effectively.
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to or please click on Apply Now and provide the below details in your resume.
- Reasons for leaving ALL your employment
- Current and/or last drawn monthly salary (please provide breakdown)
- Expected monthly salary
- Availability
We regret only shortlisted candidates will be notified.
Important Note: Career International - FOS Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website
Career International - FOS Pte Ltd
EA License No: 14C6926
EA Personnel: Foong Mei Qi
EA Personnel Reg No: R22106936
